Speaking with more Power, Tact and Skill
Über den Vortrag
Der Vortrag „Speaking with more Power, Tact and Skill“ von Dan O'Connor ist Bestandteil des Kurses „Effective Communication in the Workplace (EN)“. Der Vortrag ist dabei in folgende Kapitel unterteilt:
- Speaking with More Power, Tact and Skill
- Using a Danger and Power Phrase List
- Place the Real Subject First
- Master Free-Style Scripts
- Duct Tape Tactics - Verbal Pattern 1
- Duct Tape Tactics - Verbal Pattern 1
- Duct Tape Tactics - Verbal Pattern 3
- Engage All of Your Learning Styles
Quiz zum Vortrag
Where does the power "live" in the average sentence?
- The beginning of the sentence.
- The middle of the sentence.
- The end of the sentence.
Which of the following is an example of a "Tag" question?
- You're coming to the meeting today, right?
- Would you like me to send that out today, John?
- By the way, what did you think about today's meeting, John?
- John, why would you say that?
Select the main reason it is ineffective to phrase something like this: "I need that file by 2:00."
- Because the file--the real subject--has been misplaced.
- Because the tag question is missing.
- Because there was no lead-in line at the beginning.
Which verbal pattern would be the most appropriate one to use if you find yourself needing to overcome an objection?
- The Feel-Felt-Found.
- The Hamburger.
- A simple duct-tape tactic.
What sentiment should be conveyed first when saying no?
- I am here to help.
- I am empathetic to your need.
- I am afraid I have a challenge with that.
What is an example of a danger phrase you learned in this lesson?
- I'm sorry.
- You're in luck!
- You wish.
- That's not my job.
Instead of saying, "I have an idea," a more effective phrase would be:
- I have a proposal.
- I believe I have an idea.
- I wish I could help.
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Dozent des Vortrages Speaking with more Power, Tact and Skill
Dan O'Connor
Dan O'Connor has been delivering tactical communication programs to businesses, governmental entities and individuals for over 15 years. The results from Dan's online communication training program and YouTube training videos are measurable in the responses of students and subscribers that he has helped create a personal compass for both personal and professional growth. One of the key aspects of his success is the emphasis on practical, day-to-day communication solutions for the stressful situations with which we all live.Dan's books, Say This not That! and Energy Vampire Slaying: 101, are devoted to helping readers find the right words for the right situations, and to giving people an arsenal of techniques and scripts (and attitudes!) for handling even the most challenging communication situations. Dan's goal in training is simple: to deliver immediately usable communication training tactics with authenticity, energy, and clarity, so participants actually have fun while learning. After taking his courses, you will agree: learning does not have to be boring to be effective; in truth, learning that is fun is more effective.
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