Mediation: Best Practices
Über den Vortrag
Der Vortrag „Mediation: Best Practices“ von Dr. Juan Diaz-Prinz ist Bestandteil des Kurses „Conflict Management (EN)“. Der Vortrag ist dabei in folgende Kapitel unterteilt:
- Mediation: Best Practises
- Defining Mediation
- Features of Mediation
- Pre-mediation phase
- Generating Options Phase
Quiz zum Vortrag
Which of the following statements define mediation?
- Intervention by an acceptable third party without or with limited decision-making power
- Assistance in voluntarily reaching a mutually acceptable settlement
- Intervention by an arbitrator
When is mediation useful?
- Parties have reached a stalemate.
- Parties have exhausted their own capacities.
- When the issue negatively affects the rest of the team.
- When issues cannot be solved by the court.
- Mediation should only be considered when there are at least four competing parties.
What are features of mediation?
- Introducing external actors
- Voluntary
- Affects change
- Adds resources
- Coercive
What is not part of the pre-mediation checklist?
- Predict the most likely outcome
- Design mediation framework
- Check mediator’s assumptions
- Agree on procedures
- Understand spoilers and supporters
Choose the logical order of phases in a mediation process:
- Pre-mediation, opening exchange, problem-solving negotiations, agreement, implementation
- Opening exchange, problem-solving negotiations, implementation, agreement
- Team-building, decision-making, resolution
- Opening, agreement, problem-solving negotiations, re-ordering
Which is not a strong agreement?
- Provisional
- Non-binding
- Substantive
- Comprehensive
- Detailed
Dozent des Vortrages Mediation: Best Practices
Dr. Juan Diaz-Prinz
Dr. Juan Diaz-Prinz has spent 15 years working with political, social and economic leaders on improving their conflict management skills. He has taught this subject at various international universities for 13 years. Over the years he has been able to bring together theory and practice of negotiations into a unique approach. Recently, he has been working in the private sector with business leaders to help them find their negotiator's voice.Kundenrezensionen
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