Communicating like a Leader
About the Lecture
The lecture Communicating like a Leader by Dan O'Connor is from the course Effective Communication in the Workplace (EN). It contains the following chapters:
- Communicating Like a CEO
- Maintain the Floor
- Disagree with Somebody
- Meeting Strategies
- Your Meeting Tools
Included Quiz Questions
When someone tries to steal the floor from you--or interrupt you--in a meeting, what body language signal is effective in preventing that from happening?
- Looking at them with wide eyes.
- Tilting the head to the side.
- Passing the books to them.
If you want to disagree without being seen as disagreeable, talk about how you . . .
- see the situation.
- feel about the situation.
- would handle the situation.
Where do people tend to congregate in relation to the person they perceive to be in charge?
- To the leader's right.
- To the leader's left.
- Behind the leader.
When you place your meeting tools on the table, what are you using them as?
- Territorial markers
- place savers
- Reputation boosters
Where would you take notes during a meeting to project the image of a player?
- In my meetings notebook
- On my yellow legal pad
- On my phone
Instead of saying you believe one proposal is "better" than another, it would be more effective to. . .
- State the reason you believe the proposal is better.
- Use an empathy statement to help you connect with your audience.
- Deliver a spotlight question.
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Author of lecture Communicating like a Leader
Dan O'Connor
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