The lecture Handling Questions, Blackouts, and Other Public-Speaking Emergencies by Dan O'Connor is from the course Executive Communication Training (EN). It contains the following chapters:
A solution-focused question sounds like:
When asked a question during a presentation, the first thing you should do is:
Before moving away from a question asked by the audience,
Index cards are a great way to . . .
To get the audience to engage with you, a great strategy is to use:
The "repeat after me" can be used to help people
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